Human Oversight by Default
Nothing goes to a student until a person has approved it, or approved the rule that sends it.
About Jidoka
Automation That Knows When to Call a Person.
We build AI systems for Australian RTOs and training providers. The kind that answer enquiries, chase paperwork, and keep enrolments moving, while your staff keep every decision that matters.
Our mission
Take the Admin Off Training Providers, Without Taking Anyone Out of the Loop.
Jidoka (自働化) is a principle from Toyota's production system: machines do the repetitive work, and they stop and call a person the moment something is not right.
That is exactly how we build. Our systems answer the enquiry, chase the USI, and flag the file that is stuck, then hand the judgement calls to the people qualified to make them. Automation should give your team back its week, not quietly make decisions on your behalf.
Our philosophy
Systems That Know When to Stop and Ask.
One Problem at a Time
We start with the process already costing you enrolments, not a platform-wide rollout.
Beside Your Systems
Your student management system stays the source of truth. We connect to it, never replace it.
Approved Facts Only
Agents answer from your course, fee and entry information. They do not improvise.
Built to Hand Over
Documented and trained, so your team can run it without us. Ongoing care is optional, not a lock-in.
Founder-Led Delivery
You work with the people who build it. No handoff to a junior after the sale.
The team
Meet Our Founders.
A small, founder-led team. The people you talk to are the people who scope, build and support your system.
Zariyat Hasan
Co-founder & CEOLeads product, delivery and how every Jidoka system is designed and built. Works with your team from discovery through to handover.
LinkedIn
Sam El-Kiki
Co-founder & COOLeads partnerships, sales and outreach. Usually your first conversation with Jidoka, and the person making sure the right problem gets in front of the build.
LinkedIn- Australian business, based in Sydney
- Nothing reaches a student without a person's approval
- Read-only by default. Your data stays yours
- ABN 49 772 929 963
Start with One Process. See It Work First.
A 30-minute discovery call about where work gets stuck in your RTO. You'll leave with the bottleneck named, a clear fix, and the first step, even if AI turns out to be the wrong answer.
You'll talk to Zari or Sam. No sales team.