Summit Training Institute is a synthetic RTO we built to show how Jidoka runs. Follow Finance through one morning of overdue fees, from the export to the audit trail.
Demo data. Summit Training Institute, its staff, students and numbers are made up. A pilot runs the same loop on your own export.
Finance exports the usual overdue report from the student management system. Hundreds of rows, no clear order, and some of it already out of date. Jidoka reads it. It does not change anything in the student system.
Same-day payments at reception, payment plans and partial payments are checked first. A student is never told they owe money on a list nobody has checked.
What's left becomes today's queue. Each item says why it is next in plain English, and ranking is done by rules you can see. Click through the queue to see a draft for each student.
Why this is next2nd instalment 21 days overdue. No payment plan on file.
Hi Priya, a quick note that your second instalment for Cert IV in Accounting is still showing as unpaid. If you have already paid, or would like to talk about a payment plan, just reply and we'll sort it out.
Why this is nextFile missing USI. Intake closes Friday.
Hi Daniel, you're nearly there. We just need your USI to finish your enrolment before Friday's intake closes. You can create one in a few minutes at usi.gov.au.
Why this is nextNo LMS login in 14 days. 2 units behind plan.
Hi Mei, we noticed you haven't been online for a couple of weeks. Is everything okay? Your trainer is happy to set up a quick catch-up to get you back on track.
Why this is nextAsked about the March intake 2 days ago. No reply yet.
Hi Tom, thanks for asking about our March intake. The course runs part-time over 12 months. Would a short call this week help to go through entry requirements and fees?
Every message is drafted in your wording, from facts you have approved. A person reads it and decides. Nothing goes to a student without that step.
Hi Priya, a quick note that your second instalment for Cert IV in Accounting is still showing as unpaid. If it's easier, we can set up a payment plan. Just reply and we'll sort it out.
What was flagged, what was drafted, who approved it and what happened next. You can see what is working, and time saved is never reported as return.
Understand, flag, prepare, a person approves, act, measure. The same pattern works wherever admin work leaks.
Book a discovery call. We'll walk through the loop on your own process, pinpoint where it leaks, and you'll leave with a clear fix and what a one-intake pilot would look like.
